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UNedited Customer Testimonials

Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.

Customer service/assistance was unbelievable! I was so impressed with my account manager.

MC, San Rafael, CA
September 22nd

We are so thrilled with our Scout Day patch design and quality, the whole process was easy and efficient. Excellent service!

Shannon S, Charlestown, MA
September 11th

great company and service

August 29th

ClassB has been amazing with their customer service, quality of product and design details. They have gone above and beyond to deliver so scouts can have the shirts on time for camp

Apparel master, Coppell, TX
August 19th

I've been involved with Scouting for over 38 years and I manage a Privately owned BSA Council like shop. And I carry and special order everything a Council Scout store carry.
Use Class B for all my personal needs and special order for my customers.
Art work, embroidery and customer service is outstanding.

Al K, Flemington, NJ
July 26th

Better customer service reps

Laura P, Chetek, WI
July 14th

I was so impressed that a customer service representative reached out to me after the order. I was even more impressed that the order got to us sooner than expected. The t-shirts are a big hit with our troop.

Denise L, Saint Louis, MO
July 5th

ClassB is the BEST! Robert is awesome and always provides excellent customer service. He listens to our needs and strives to ensure clear communication and expectations both sides of the transaction. The artwork is always fantastic, and we get our items in a timely manner. Thank you, Robert, for all that you do for us!

Leigh T, Apopka, FL
June 30th

I worked with the account manager Diana. She did an amazing job getting in touch with me and working through some issues, like being out of a particular T-shirt that was requested. She also made sure we still got our order in time for our troop to go to camp. The designs that are available for Troops to pick gave the scouts plenty of options. Wonderful customer service!

Amanda M, Grimes, IA
June 27th

ClassB was phenomenal to work with! Easy to edit existing designs to make it our own. Quick responses and great customer service. They were willing and able to accommodate a change to an order that hadn’t yet gone to production, but I had already approved. Being a Philmont crew shirt, and having a late addition to the crew, we are all thankful that the new member is able to have his name and appropriately sized shirt for our trek! That couldn’t have happened without ClassB being so flexible and easy to work with.

Kelley S, Tuttle, OK
June 3rd

Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.

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