UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Emily is a rockstar! Polite, professional, and makes magic happen quickly. I will continue to be a repeat customer.
Stephen M, Mc Kinney, TX
The patches looks great on the web site. There are also a big selection. I do notice a lot of cub style patches and there are not as many older Boy Scout style patches. The patch I did order was really high quality and featured an older Boy Scout on the patch so it looks age appropriate for a Scout Troop.
Rick O'Donnell/Scoutmaster Troop 225, Gotha, FL
The site is easy enough to navigate, but I don't order often enough to remember all the nuances. For example, I forgot that I need to place an order before the graphics team gets involved. I also forgot that we can add to an order up until the time it is released for printing. Fortunately, Class B has some of the best customer service reps in the business world and they walk you through the steps one by one.
Theodore K, Brownsburg, IN
The staff is easy to work with, the design changes were made quickly, and product delivery was quick.
Michael R, Chicago, IL
Process was quick and easy. Fill out the form. Approve the artwork and patch design Class B drafts up. Then they send it to you. The scouts loved the seeing the image they picked out on the badge. To quote one of the scouts, "this is the coolest freaking patrol patch I have ever seen."
R, Huntersville, NC
ClassB - THANK YOU for your INCREDIBLE patience and professionalism as my unit worked to process our designs, select our items and then move them to production. The final results are AMAZING - beautiful, custom-designed neckerchiefs that are now the envy of the council and the pride of our Scouts. Emily (our customer service representative) was a delight to work with, and as a whole our experience (which could have been bogged down by changing minds, multiple opinions and changing budgetary needs) was a surprisingly easy, almost effortless process that has brought us now nothing but joy and gratitude. You are easily the best company our unit has ever worked with, and we hope to continue working with you long into the future. Thank you, ClassB. You are the BEST!
Edward Huntington, Mission Viejo, CA
I ordered a second smaller shipment with the same knowledge that I would be camp would be coming up quickly. So, I requested it to be shipped expressed. But, it looks like it was shipped USPS; which means it may not make it in time for Camp. If, an ordered is needed to be shipped by express to get the destination on time please please ship it the fastest way possible. Thanks.
The designing tool is clunky/rudimentary and too small - difficult to see what you are doing.
It is a bit challenging for the less computer savvy.
Andy W, Ethridge, TN
Working with ClassB was a wonderful experience! We were able to discuss project thoughts and design with our consultant, they accepted multiple rounds of changes to satisfy our curiosity and the delivered a beautiful patch to commemorate my son's Eagle Scout project. Thank you ClassB - we will recommend you to all our Eagle Scout friends.
Jennifer K, Croton on Hudson, NY
Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.
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