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UNedited Customer Testimonials


Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.


individualized attention from Emily Stewart over the telephone was the most important to me.

Michael D, College Grove, TN
June 15th

The ClassB artists do a tremendous job of turning our visions into reality. From simple concept ideas to fully realized designs, they do their best to stay as close to the original idea as possible.

Jeffrey R, Vernon Hills, IL
June 11th

Emily was great to work with for our Artwork.

John C, Clifton, VA
June 10th

Thanks for the great service. Artwork on our shirts came out perfect, and the shirts appear to be of good quality. Thank you for your help with our Philmont Shirt order!

Marie
May 29th

Customer service POC and artist work were both excellent. Crew was thrilled with the end result.

Bob K, Fairfax, VA
May 28th

don't like the system for making art work. it's clunky and not user friendly. But your people are amazing and helped me fix the issue I could not with your system.

Zarha K, Enterprise, FL
May 2nd

Great experience start to finish! Answered questions promptly and delivered a great product! Reasonable price when ordering in bulk for your Pack.

Matthew M, Landenberg, PA
April 24th

It’s a little antiquated and not mobile device friendly. It’s hard to browse artwork.

Christopher M, Vienna, VA
March 11th

Customer service was professional and responsive. The artwork was great, too. Everyone loved the patch to commemorate our Blue & Gold. The one thing I was NOT happy about was the fact that the patches were manufactured overseas. I was even more unhappy to see the packing slip with the actual cost from the overseas manufacturer, which showed that 75 patches were made at a cost of 0.76 cents per patch (especially since I paid $3.53 per patch)! We are a small Cub Scout Pack with a modest budget - I get that there’s shipping costs and other fees to cover the design and customer service (aside from the politics of outsourcing manufacturing in the USA), but the pricing is exorbitant and puts a strain on Packs trying to reward their scouts with patches and regalia typical of scouting. For the price I paid, it should have been USA made. So disappointing.

Cubmaster P from Northern VA
February 8th

I’ve used ClassB for 6 years in a row for our Cub Scout shirts - they have great designs, the website is easy to use, and the artists and account managers are so easy to work with!

Ali M, Albany, NY
December 21st

Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.


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