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UNedited Customer Testimonials

Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.

Okay - let me start by saying, as an event planner, I order custom gear all the time - from every type of vendor - and I have never had a better customer service experience. I thought I’d waited way too long to order the shirts for my son’s Philmont camping trip this summer and I was prepared to pay a lot for expedited shipping. I chatted online with ClassB and realized I had plenty of time! From order to in hand (with FREE shipping) was about a week! I used two of the preset designs and customized them VERY EASILY with our troop number and location. Once I placed the order, I heard from a customer service agent within minutes. She provided a single contact throughout the printing and shipping process. She assured that I had the correct information (like Trek and Itinerary Numbers) and that my custom design would actually “look right” when it got here. (I did not have time to make a mistake!) She was one of the best customer service agents I’ve ever had the joy of working with. Both of my shirts arrived in hand within 2 weeks and they will be ready for distribution at the shakedown. I will ABSOLUTELY be using ClassB in the future for not only Scout shirts, but also for other shirts we need for other events and projects. THANK YOU CLASSB FOR MAKING ME LOOK SOOOO GOOD!!!

Emily B, Birmingham, AL
May 27th

I’ve used ClassB for 6 years in a row for our Cub Scout shirts - they have great designs, the website is easy to use, and the artists and account managers are so easy to work with!

Ali M, Albany, NY
May 16th

I’ve used ClassB for 6 years in a row for our Cub Scout shirts - they have great designs, the website is easy to use, and the artists and account managers are so easy to work with!

Ali M, Albany, NY
May 16th

The artists are super easy to work with! They gave me options on design changes and made it even better than I had envisioned!

Kristen Z, Oregon, WI
May 11th

Emily at Class B helped me from start to finish.
I appreciate the whole team though. Artist, printers, order processors.

Allen R, Seabrook, TX
April 4th

Our scouts picked some odd patrol names. I thought no way could we design patches for them. But the artwork for our patch design was flawless. I couldn't have asked for a better outcome. The process is very simple and speedy, and we had the opportunity to approve at each step. The scouts were all thrilled with their new patrol patches.

Jacquie G, Hilton Head Island, SC
March 20th

I think it's worth telling you that the little stuffed animal you sent and the signatures of the artists on the letter that came with our order were really nice personal touches and I think you're doing a fantastic job and you should all be really proud of the results. In this modern age where anything can be delivered in 4 hours, it's great to have something available that seems so personal and special. I would call it refreshing so thanks for that.

Jeb, Severna Park, MD
March 15th

Excellent service! The account manager and artist were extremely helpful in getting the design and colors just right. Very responsive, and was able to get the order into production receiving it 3 days before the expected delivery. The garments came out great!

Justin M, Hamburg, NJ
March 7th

Working with the ClassB on both an NYLT course and a Wood Badge course was fantastic. Their artists were easy to work with on patches and shirts. They met with us to get our concept and came up with great designs. Changes and updates were turned around quickly. Once the designs were final, they were quick to get competitive pricing and get the orders into production. The final product was excellent! Our participants and staff loved the patches and many wanted to purchase extras for trading at later events! I highly recommend ClassB!

Matthew C, Tampa, FL
February 17th

Customer service and artwork are phenomenal, thank you for the easy process!

Lori W, Appleton, WI
January 6th

Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.

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