UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
The T-Shirt design is not very easy to use, I did not see any information that showed or was helpful in understand how to use the design features. It was all try and test and delete and start over again. A training video or instructions would have been very helpful.
This was my first time creating bulk t-shirts for our scout troop, and I found it incredibly easy to maneuver the art work, adding our own information. So far, all the scouts are very happy with their shirts! We can't wait to wear them in our city's parade next weekend.
Lake City, Minnesota
When our order was placed, we were immediately given an expected delivery date. As changes were made to fonts, we thought for sure our shirts would arrive after our departure for Summer Camp. We were so happy to receive our order earlier than first delivery projection. Our sales rep(Emily) was always quick to process requests for change which ensures the entire process was completed with the greatest efficiency possible. Thank you Class B, we’ll be back.
Luling, LA (T370)
My customer service team was great from start to finish! I was updated on the status of my order on a regular basis. Product arrived exactly as ordered.
This was my first time ordering from Class B, and I am very satisfied with my purchase!! I dealt with Emily from start to finish, and she was a tremendous help! Thank you!
I was a bit skeptical about ordering from here at first because I found the website a bit difficult to work with (artwork and text didn’t seem centered no matter how hard I tried).
I decided to call and the woman assured me it would all be ok.
I am so glad that I ended up ordering the class B t-shirts for my pack.
The order came a full week before it was scheduled, the order was packed neatly, the order was correct, and they threw in some nice surprise extras!
Thank you ClassB!
I presented a new design and artwork for our Troop's new girl patrol. Although there is a large catalog of patrol patches available, the girls wanted something specific. The art department and sales team were excellent and worked with our design idea. They were quick with feedback and changed the colors promptly until we were satisfied with the product. Thanks Class B! The Artemis Patrol is thrilled with their new patrol patch!
Emily was great to work with. Wonderful customer service and timely emails of information.
Your artwork review system was easy and got the job done. The finding and selection of images on shirts seems "archaic" and could be improved upon. For example, it would be nice to log in and "store" favorite shirts to come back and look at, otherwise I had to write down manually what shirts I was interested in.
All the information I needed was there, but the organization could use some improvement.
St Paul, MN
Always a professional experience and I consider the art department Top Notch.This IS the site to order BSA patches.
Rachel in Customer Service is awesome! She is always very responsive and attentive to our needs. She make sure everything is taken care of and gets through production as requested.
The artist is amazing! He takes your preliminary idea and brings it to life. Even if the customer does not have much of an imagination, like us, he makes it happen.