UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
I was very pleased with the entire process, from using your website to custom design our own shirts, ordering the samples, the sizing charts, the person I phoned early on who answered some initial questions, and communications with the customer representative after placing the order. The shipment itself was also well organized, making it easier for me to distribute the shirts.
Hard to describe, but when trying to customize the shirt design, I could only see the bottom half of the image as it was updated. The image was stuck up in the left top corner, so never knew exactly what the final product looked like (you can click on the bottom items and they can be dragged into view, but cannot reach the top part of the design). It worked out fine in the end using emails to get things just right, but would work better if the logo is viewable. I tried different computer settings, thinking I could change the view to capture that area of the webpage but to no avail.
From start to finish Class B was a pleasure to work with. My representative Andrea went above and beyond my expectations. My last minute changes were no problem! Thanks again.
Fort Myers, FL
Love the Wood Badge critter stickers & patches. The designs are crisp and the artwork is different from everything else Ive found. The discount program for selling at a WB course trading post is great!
Cedar Rapids, IA
I believe this is the 3rd time I have order t-shirts from you, but this is the first time I have ordered them for my church. Of course the shirts are great. My Pastor was very please at the quality and the art work. I must say somthing about Patrick he was just outstanding, helping me all the way, and lets not forget your graphic team they did a wonderful on my design I gave them a rough draft of what I wanted and they only made it PERFECT! Thanks ClassB! A very, very satisfied customer.
We just started a new Troop & it was important to us to find a logo that the boys would love & represent our Troop. ClassB was wonderful! The selection was fantastic, the ability to customize the design was easy & ordering was a snap. Outfitting the boys and leaders was affordable. Robert did a great job and communicated with us throughout the process. We have already made a second order! ClassB even delivered the order EARLY!
New Milford, NJ
Class B always comes through with a quality product and reasonable prices for licensed merchandise from the BSA. Production dates are always accurate and the process by which you approve the artwork is great. Will continue to order from Class B because I don't have to worry about quality or missed ship dates.
Exceptional service. Phone help in picking items and designing artwork. Super fast completion and delivery. Plus ... free delivery.
We ordered shirts to commemorate an 8-day hike through the Sierra's and next year's John Muir trail. The boys loved the shirts when they saw them! The quality is great (wicking) and I was able to order an assortment of long/short sleeve at a reasonable price. Class B worked with me to ensure the delivery was before the group departed....a few shirts went on the trail!
Manhattan Beach, California
The personal service we received when ordering our shirts and verifying the custom artwork were unexpected and leaps and bounds above what I expected. It is nice to see a company that still believes in amazing customer service.
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