UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Excellent customer service! Every step from start to finish was a breeze. I look forward to working with this company in the future.
All my scouts were so excited about the design. Great quality shirts and beautiful artwork! Super fast shipping. Came before the expected date. Will definitely order from Class B again!
New Britain, CT
This company knows how to do Customer service!!! Every part of the process is explained, you can call your representative easily if you have questions
or problems, and the shirts turned out great! I miscounted and was short a shirt, called before the order was sent, and they easily added one on!!! I paid for 2 color ink, but the design only required one so Matt (my rep) called me and sorted it out so that I wasn't over charged. They have you approve the final design before printing. The prices were great for the high quality product ($11 per shirt when I ordered 30). The shirts are 100% cotton, so I had everyone buy a size up in case of shrinkage. And I love that they have so many color and sizing options! Will definitely order from them again! Thanks from Cub Scouts Pack 270!!
Such a great experience ordering from classb.com. Ordering online was very easy, the art department was excellent and accommodating of all of our changes to the design. Shirts shipped quickly and the order was accurate. We love our new shirts.
Long Island, New York
The website is super user friendly, you have remarkable customer service, and a high quality product. I kept expecting something to go wrong because it all seemed too good to be true - but the whole experience from start to finish was incredible!!
We ordered a custom Patrol Patch. I designed the artwork and was very pleased with the quality of the stitching. Our design was of a wolf howling and pine tree in the background and they gave the tree a wonderful texture that made it look very nice. It is a very beautiful patch.
Broken Arrow, OK
This our packs second year to order tshirts from Classb. The hardest part of the process is choosing what you want from the endless designs available. They are all great. The online ordering is fast and easy. Once you place your order, someone from Class B contacts you within hours by email to confirm your order and design. I love that Class B allows us to pay by check via photo as most Cub Scout Packs do not have debit cards. I usually have to pay for things for the pack from my personal bank account and reimburse myself. Both our orders showed up before and on the date they promised. The tshirts turned out great. The Scouts were very excited when they received their shirts. The quality of the material and printing are top notch. We definitely will recommend and use Class B in the future.
Charmaine M., Pearcy, Arkansas
My experience with ClassB was amazing from start to finish. Designing my t-shirt online was quick and easy, communication from ClassB was excellent each step of the way, and delivery of our shirts was fast. Everyone in our group thought our shirts looked great and I looked like a hero! Thanks ClassB.
There was a miscommunication on which art work we wanted, so we received the wrong shirts. Class B went right to work on new shirts and rushed them to us. Things happen, it is how they are resolved that counts. Class B gets an A+!
San Antonio, Tx
ClassB has been making our annual Cub Scout pack t-shirts for several years now. Their on-line tool to design custom shirts from their large array of starting design templates is so easy to use and produces such nice looking designs and shirts that it really takes all the work out of creating pack t-shirts. When it comes time to order, the prices are very good, the shirt quality is awesome, and the personal assistance you get from their people is always warm and helpful. We wouldn't use anybody else for our shirts.
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