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UNedited Customer Testimonials

Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.

Customer service was professional and responsive. The artwork was great, too. Everyone loved the patch to commemorate our Blue & Gold. The one thing I was NOT happy about was the fact that the patches were manufactured overseas. I was even more unhappy to see the packing slip with the actual cost from the overseas manufacturer, which showed that 75 patches were made at a cost of 0.76 cents per patch (especially since I paid $3.53 per patch)! We are a small Cub Scout Pack with a modest budget - I get that there’s shipping costs and other fees to cover the design and customer service (aside from the politics of outsourcing manufacturing in the USA), but the pricing is exorbitant and puts a strain on Packs trying to reward their scouts with patches and regalia typical of scouting. For the price I paid, it should have been USA made. So disappointing.

Cubmaster P from Northern VA
February 8th

Great shirts, fast shipping, excellent prices, and quality customer service. What more can you ask for ask for? Class B is the complete package!

January 11th

So many options! So much easier than trying to reinvent the wheel and create our own pack class b shirts. Placed my order with the slowest cheapest shipping and it came in a week and a half ahead of schedule. I really like that they send a proof just in case anything moved or jumped during the design process. Prices were comparable to other quotes. This made my job as committee chair in ordered new class b's a breeze. Will definitely shop here again.

Michele G, Robstown, TX
October 26th

The customer services is amazing! Shipping was fast and early.

Julie C, Arlington, WA
October 25th

My scouts were so excited to go through the process of proofing their design and receiving the final patches! I really liked that you kept the packaging to a minimum for shipping.

Amanda T, Antelope, CA
August 28th

Okay - let me start by saying, as an event planner, I order custom gear all the time - from every type of vendor - and I have never had a better customer service experience. I thought I’d waited way too long to order the shirts for my son’s Philmont camping trip this summer and I was prepared to pay a lot for expedited shipping. I chatted online with ClassB and realized I had plenty of time! From order to in hand (with FREE shipping) was about a week! I used two of the preset designs and customized them VERY EASILY with our troop number and location. Once I placed the order, I heard from a customer service agent within minutes. She provided a single contact throughout the printing and shipping process. She assured that I had the correct information (like Trek and Itinerary Numbers) and that my custom design would actually “look right” when it got here. (I did not have time to make a mistake!) She was one of the best customer service agents I’ve ever had the joy of working with. Both of my shirts arrived in hand within 2 weeks and they will be ready for distribution at the shakedown. I will ABSOLUTELY be using ClassB in the future for not only Scout shirts, but also for other shirts we need for other events and projects. THANK YOU CLASSB FOR MAKING ME LOOK SOOOO GOOD!!!

Emily B, Birmingham, AL
May 27th

Our pack decided last minute to order shirts for the kids for their Christmas party. ClassB did an amazing job at shipping on time, communicating and helping with any questions. Amazing experience! Thank you!

Lindsey M, Butler, PA
December 17th

Super helpful and easy to work with. Shipping was faster than expected

Kim A, Rockland, MA
November 12th

Easy to work with. Prices are pretty reasonable. Shipping was much faster than I expected. The shirts look great! Thank you!

Spencer J, Woods Cross, UT
September 29th

The group at ClassB.com made to ordering of our Pack shirts easy to complete. They walked us through each of the steps and the time from ordering to shipping was very fast. We will definitely reorder with ClassB in future years.

Chris M, Peoria, IL
February 18th

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