UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
I have ordered t-shirts from ClassB for our Venturing Crew and for our group that attended Sea Base Florida. Both times the customer service has far exceeded my expectations. The first time, there was a problem with processing my credit card payment, but the order was being processed anyway, even before the payment was finalized. The second time I ordered the Sea Base t-shirts, and because I was not able to get the order done sooner, I had to order the rush shipping for them so we would have them for travel. I was a little worried that they would not get here in time, especially since production of our shirts was delayed while I was discussing some things with our artist. I was so happy when the shirts arrived before our promised delivery date! Thank you all for such great customer experiences.
We ordered T-Shirts for our family reunion and they turned out fantastic! The color we chose looked great on everyone and everyone loved the artwork and the shirts! They were a definite hit! This was a great way to add some fun to our reunion! The shipping time was fantastic and we were even able to call and add a few more shirts to the order without a problem. We are definitely satisfied customers! Thanks for the excellent customer service and product!
ClassB provided great service in working with me and altering the artwork, and still met their delivery commitment. They even called to ask if they could have 1-2 more days shipping, which I was able to allow.
Farmers Branch, TX
I always order our family vacation shirts from ClassB and I have never been disappointed! They have outstanding customer service, superior quality products, and amazingly fast shipping! Thanks so much.
Our experience was excellent! The product was easy to create/edit and we received an opportunity to see a sample before completing the order. The box was well organized and helpful. Thank you to everyone who had a part in our production and shipping!!
What a great experience! I thought this would be a stressful undertaking, but it was easy. The staff answered my questions, made a design and emailed the number to us, and even had us approve everything when we were done. They were in contact with us all the way. I loved knowing that these shirts were going to be exactly right when they arrived. The shipping time was much faster than they quoted too, even at the holidays, which helped get them distributed quickly.
What a great purchase! I designed a personalized shirt for my Girl Scout Brownie Troop using one of the base designs as a jumping off point; the design was so easy to customize, I could even change the font, shape, location of design elements on the shirt. I made 3 or 4 different designs and the process was so easy, I had a hard time choosing just one! Processing and shipping were superfast as well. I received a thank you note in the mail, and email communications to keep me updated on my order. When the box arrived, there was a little surprise stuffed mascot in with the shirts (who is now our Troop Mascot!), as well as an itemized checkoff list, and a neat little step by step sheet to make sorting and delivery easy for the young girls in my Troop. All in all, a fantastic purchase, and I'm certain I will be ordering from ClassB again!
Tinley Park, IL
This company is in a class of their own! Excellent customer service, superior products, super fast shipping and great prices. Would highly recommend! Thank you Class B.
North Bergen, NJ
We ordered our T-shirts through ClassB and had a first class experience! They were constantly in contact making sure that the order was correct and when it was shipping. LOVE the shirts! Great job ClassB!!
I was impressed with the customer service from the very first call I made to ClassB! My questions were answered and after deciding on what we needed for our Family Vacation I called back to have help in ordering. Andrea F. went above and beyond to help insure that my order looked right, and would be delivered in a quick time frame before we left for Canada. She helped me get the best price and made sure I did not pay for extra shipping I did not need. The shirts were promised by Friday and they arrived on Tuesday instead! The product was perfect, quality excellent and packaging made it easy to sort. We will definitely order from Class B again!