UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Your staff is very friendly and prompt responding to my needs- good variety of colors and professional art work
Excellent Customer Service. Great Attention to Detail. Prompt return of communication. Hand written thank you was an awesome touch.
Only issue was during the design phase having to restart several times due to the design being jumbled when moving sides on the shirt.
My troop has ordered from Class B several times always receiving the best in quality materials and graphics each time. They carry a wide variety of artwork to choose from. We will re-order when the time comes again.
Great company Easy to work with. They create awesome custom artwork.
Adams, New York
Andrea Friar in your customer service department went way beyond the call of duty to help me with my Pack's tee shirt order. From suggestions on color to virtual instantaneous response on design changes and advice on sizing, she could NOT have been more helpful. The only way she could have been more helpful is if she drove to our house to deliver the package herself! Thanks ClassB and Andrea for an excellent experience!
Joe Sviatko, Cubmaster Pack 665
Overall, excellent service from start to finish! It is good to see a company check in frequently to see how their service is. They sent me an email explaining that the order would be delayed a few days. Few companies can enough about their customers to keep them informed like ClassB does.
The customer service representative was very courteous. Also, I appreciated the opportunity to contact the artist with any suggestions I might have had.
Orange Park, FL
Second year ordering imprinted and embroidered shirts/jackets from Class B. Jonah R. is the VERY BEST customer service agent I have ever dealt with. Instantaneous communication. Exceptional art work with corrections/alterations in the same day. Delivery nearly a week in advance of promised date. Quality of shirts and artwork. Class B is DEFINITELY Class A !!!
I have no ability to do artwork. I called and talked to Robert and gave him my idea. He put his artists to work and I ended up with the most beautiful design I could imagine. The water bottles were a high hit, but the patches were in a word, perfect. The colors popped and it is one of the best looking patches I've seen in 30 years of Scouting leadership. Thanks to all involved with our project. I will definitely call ClassB next time.
It was the best ordering experience in a LONG time. Even with my small order I had a customer service rep (Jonah) that I could email or call directly. I also had my own assigned artist (Robyn)that I could adjust our design and see the changes quickly. This is as close to having your own "team" at your side as it gets. Finally the shirts are awesome. From now on this is the only place I will get shirts from. Thank you for being the kind of company we all want to deal with.
Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.
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