UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Emily was great to work with. Wonderful customer service and timely emails of information.
Your artwork review system was easy and got the job done. The finding and selection of images on shirts seems "archaic" and could be improved upon. For example, it would be nice to log in and "store" favorite shirts to come back and look at, otherwise I had to write down manually what shirts I was interested in.
All the information I needed was there, but the organization could use some improvement.
St Paul, MN
Always a professional experience and I consider the art department Top Notch.This IS the site to order BSA patches.
Rachel in Customer Service is awesome! She is always very responsive and attentive to our needs. She make sure everything is taken care of and gets through production as requested.
The artist is amazing! He takes your preliminary idea and brings it to life. Even if the customer does not have much of an imagination, like us, he makes it happen.
They are great. You get a check on art and service is always great. Time is exactly as described if not sooner.
All the staff I spoke with at ClassB to design our Family Reunion shirts was great. I will continue using them and recommend them to others.
Thank you ClassB and keep up the great work you do in pleasing your customers.
Wonderful customer focus. I love how you receive an email with a picture of your requested art work before they produce the shirts. We got exactly what we wanted! They kept us informed throughout the entire process, we even knew when the shirts were being produced. Excellent.
My pack committee had suggested several local alternatives which I investigated. While friendly, none of them understood the specific issues around scout neckerchiefs or had a good source for the raw material. ClassB really understands scout-specific uniform items, did a wonderful job converting a parent's crude art draft into production embroidery, and delivered early. The scouts and leaders loved the end result.
Once again - ClassB to the rescue!! Needed some more shirts for our Troop to go to summer camp - Ryan made sure that the artwork that was previously approved was used & helped get the order to us quickly! He went above & beyond to make sure that we got all the shirts we needed on time!
ClassB excelled where another company failed! Order over 200 shirts for Jamboree from a slightly cheaper vendor - despite sending in 300dpi artwork, the printing from the other company looked like it was done in crayon & the order arrived on 4 different days?! Quickly re-ordered from ClassB - higher quality shirt, crisp & clean printing, fast shipping in neatly organized boxes. LOVE ClassB and will NEVER use another vendor!
This has been a great experience start to finish! Thank you for great customer service, great design, and a great surprise in the box!! Loved it!!