UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Our order arrived early and in perfect condition.
I have to tell you that I am a connoisseur of good service and your company is the finest example of a well organized, customer and quality focused organization that I've encountered in a very long time.
I was a quality improvement process facilitator at a large multinational corporation several years ago and their quality statement was "We will meet the needs and expectations of our customers, both internal and external, the first time and every time." You have certainly accomplished the external part and judging from my contact with your artist, customer service, and shipping folks, I suspect you take care of internal customers just as well. Your follow-up is exceptional.
And to top it off: a thank you note signed by your staff. Unbelievable. That's something that I do with my customers; and you know this, it's something that your competitors do not do and sets you far above anyone else.
You have set the service bar at a very high level and I thank you for your great products and service. Oh, that all companies behave as yours does!
My highest compliments to you, your staff, and your management. We'll be back and I have alreaded recommended your company to others.
Customer service was great! Whenever I had a question, I could email or call and I was always answered promptly. The shirts looked exactly like the picture. I will be using them again.
Our order came quickly and we really liked the little touches your company provided, like a thank you card and an order double check. Thank you for the great service!
Excellent quality, design and customer service. Thank you.
This is our 2nd order and Pack 608 Loves the quality shirts from ClassB. Customer service that can't be beat. Thank you, Josie! We'll be back for more.
ClassB has outstanding customer service. They answered my numerous questions, accepted several changes that I made with a cheery attitude, and got our shirts to us a day earlier than anticipated with a thank you note from their staff. You don't find many companies that still offer this type of service. I highly recommend them for your scouting shirt needs.
The best service I have had in a long while. Very happy with your people and your products. Everything was just as promised!
Class B tees are great quality! The company is committed to outstanding Customer Service from the time you enter your order until it is received. This was our first time ordering and you were with me on every step! Much appreciated!
Great service, and experience. I think that the site could work to correct the problems for international orders. Like address information, and payment methods. The BSA like troops like ours aren't always found in the US nor on military bases.
First time I've ordered shirts this way. Excellent service, quality, and pricing. This company is great!
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