UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Our Cub Scout pack t-shirts we ordered from ClassB were a huge hit! Emily's customer service was out of this world. Will definitely order again.
The ordering process needs to be improved especially if there is reorder placed a year later. There needs to be better explanation that the ink colors are different screen vs digital and the shirt image needs to reflect that as you toggle between the two types of printing. Customer service needs to better assist with this process for repeat customers.
Excellent Product and Excellent Customer Service!
Great products and service!! I wish more companies were as pleasant to deal with as you.
El Segundo, CA
The service at Class B is outstanding, very responsive and personalized. It is refreshing to deal with human-beings who seemed to enjoy and take pride in their work!
Class B has a wide range of BSA products to choose from, but it is the outstanding professionalism, attention to detail, and customer service that keeps us coming back for more orders. We choose Class B, and we ARE the Inland Northwest Council.
We had an extremely short deadline to complete designs and orders for printed T-shirts and embroidered jackets, aprons and patches for a Wood Badge Course. Nancy was incredibly diligent, responsive, helpful and friendly. She also made great suggestions for refining the designs. Finally, she pushed to get the orders produced early and shipped just before the Labor Day weekend and a hurricane so we received everything on time. Without any doubt, it was absolutely the best customer service I have ever received from any company or organization. I heard many compliments from staff and participants about the design. Thank you Nancy and Class B.
Class B customer service was awesome and professional!
Thank you Emily S.
This is the second time ordering through ClassB. I am very happy with the customer service, the quality and design of the shirts!
Western springs IL
The customer service with this site is amazing from pre-order, to making sure the order is absolutely correct and following up after thorder has been received. The only sadness with our order is the size of the image on the back of the shirts. It looks great on the youth shirts but the adult shirts get a small image on a large shirt and it looks funny. Wish the images could be altered to fit better on each size rather than one size image for everything.
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