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UNedited Customer Testimonials

Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.

Robert Stephens is ultimate professional, quick turn around, and service and support to the local council is outstanding. It is a choice for who we choose, and we choose Class B! Thank you!

Karen M, Scout Executive, Pacific Harbors Council, BSA
May 18th

Service at Class B is outstanding with so many personal touches. It is refreshing to deal with a human, willing to take the extra step, like Diana did. Class B could teach a master class in customer service!!

Rachel G, Richmond, TX
May 9th

Rachel Barker continues to be the best in the business. So grateful for her professionalism, friendly service, and on-time delivery every time.

-Jon Michael
May 3rd

Class B provides amazing customer service. I really appreciate all they do to provide the best service possible. For recent re-order for my troop, they helped me track down the previous order and made the re-order so easy. I couldn't be more pleased with their service. I have used them for years and will continue to use them. Excellent service and quality products!!

Catherine W, Gaithersburg, MD
May 1st

Alex at ClassB was great to work with! We sent photos of what we were looking to do with the design. We made a couple of revisions to the design, and Alex was on it! Service was prompt, and shipment of our t-shirts and sweatshirts was fast. Our Troop is looking sharp now!

Patrick C, Toledo, OH
April 18th

Rachel Barker continues to be the best in the business! The shirts are perfect. The customer service was amazing. Always a first-class experience.

Jon Michael, Lutz, FL
April 13th

I had an excellent experience using Class. B. Their employee Alex Croft was extremely helpful, flexible, timely, and very responsive. Her customer service focus and skills were great. I definitely would recommend Class B!

VW, Bellevue, WA
April 11th

I am very pleased with Class B's customer service. Alex was very patient with all of the changes that I requested throughout the design process of our patrol patch. Class B are great communicators, and they are also extremely talented. The scouts in our patrol were very happy with their patch. The scout who drew the original design was very proud to see his design (enhanced, of course) on the final patch. One of them even gave them two thumbs up. Overall, we are all happy with the final product. Thank you very much for such a great experience and product.

April 11th

Robert Stephens and Team are doing an excellent job for us. couldn't ask for better customer service.

Francesco P, FPO, AP
April 11th

I worked with Alex to get our custom Pack hoodies designed and ordered. She made the process very easy and even put the order on hold for me briefly when we had a sizing issue. Really appreciate the extra customer service effort. Will order from again.

Kirsten L, Buffalo Grove, IL
April 7th

Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.

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