Worldwide Garment Shortages Delivery dates for some garment styles, colors and sizes are significant. Alternate brands will be suggested to try to keep your order on schedule. Rush orders are only available for garments not affected.
UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
I formerly worked in a Customer Service industry and that work experience has created an appreciation for excellent service. Class B has service comparable with the staff at Disney World. Rachel Barker has been excellent to work with!
Ryan S, Cornersville, TN
I called asking questions about placing an order in the middle of COVID-19 expecting to hear I would need to wait for months. I was extremely impressed with the friendly professional service I received over the phone. Rachel was very informative and happy to answer all my questions. I was so surprised to hear my order would be ready within weeks, and then was even more surprised when my order was finished early. I couldn't have asked for a better or more professional experience. I was thrilled with the level of service I received and the final products were amazing. I can't wait to surprise my team with shirts and backpacks with our new team logo.
Christina B, Tampa, FL
Excellent service and a great experience. Thanks!
Dana P, Hinesburg, VT
Didn't see an area to compliment the staff so I will put it here. Rachel and Daniel were amazing. From customer service to tweaking the design there experience was great.I was satisfied enough with my shirt order I placed a second order for hats. Thanks for all the staffs services.
William C, Troy, OH
My experience with Class B was “First Class” service. Started with initial contact and all the way through the final product. Emily was very patient, offered ideas and Emily’s professionalism was spot on. To be honest it was one of the reasons why I went with Class B over other competitors.
Nelson, Boston MA
I highly recommend ClassB. Emily is awesome! The shirts that we got for Philmont are exactly as they are described on their site. The quality of the material,the art work and especially the customer service are phenomenal. I will continue to order from them in the future. The shirts were delivered very quickly and Emily even followed up to make sure that I was satisfied.
Thank you Emily and ClassB!
Steffan Webb, Perrysburg, OH
I placed an order through the trading post for myself, just one item for myself, and the customer service was extraordinary. I know that in the grand scheme of things my order was trivial for the company but they still treated me as an important customer. On top of that, the embroidered design came out looking great.
Matt P, Harrisonburg, VA
Great Product, Great Service, Great Price!
Central Florida Council, BSA
Outstanding service and product as usual. The Scouts love the shirts!
Bryan G, Portland, MI
Customer service has been excellent on all our orders! We will order from Class B every year.
Jana N, Dublin, CA
Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.