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UNedited Customer Testimonials


Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.


Every time I use Class B for Custom items for Scout Troops and Cub Packs as well as for personal use Scouting items.
I get nothing but the BEST customer service and the custom items are far beyond the best.
I have been involved in Scouting for over 38 years and I HIGHLY recommend Class B for all your custom Scouting BSA needs.

Al K, Flemington, NJ
June 2nd

We just received our shirts from class B and are so pleased! They look fantastic and came a week earlier than we expected. Service was excellent. We received an immediate answer to a question we had and appreciated how quick and easy the process was.

Lisa G, Mount Pleasant, SC
June 1st

Okay - let me start by saying, as an event planner, I order custom gear all the time - from every type of vendor - and I have never had a better customer service experience. I thought I’d waited way too long to order the shirts for my son’s Philmont camping trip this summer and I was prepared to pay a lot for expedited shipping. I chatted online with ClassB and realized I had plenty of time! From order to in hand (with FREE shipping) was about a week! I used two of the preset designs and customized them VERY EASILY with our troop number and location. Once I placed the order, I heard from a customer service agent within minutes. She provided a single contact throughout the printing and shipping process. She assured that I had the correct information (like Trek and Itinerary Numbers) and that my custom design would actually “look right” when it got here. (I did not have time to make a mistake!) She was one of the best customer service agents I’ve ever had the joy of working with. Both of my shirts arrived in hand within 2 weeks and they will be ready for distribution at the shakedown. I will ABSOLUTELY be using ClassB in the future for not only Scout shirts, but also for other shirts we need for other events and projects. THANK YOU CLASSB FOR MAKING ME LOOK SOOOO GOOD!!!

Emily B, Birmingham, AL
May 27th

Robert Stephens is ultimate professional, quick turn around, and service and support to the local council is outstanding. It is a choice for who we choose, and we choose Class B! Thank you!

Karen M, Scout Executive, Pacific Harbors Council, BSA
May 18th

Service at Class B is outstanding with so many personal touches. It is refreshing to deal with a human, willing to take the extra step, like Diana did. Class B could teach a master class in customer service!!

Rachel G, Richmond, TX
May 9th

Rachel Barker continues to be the best in the business. So grateful for her professionalism, friendly service, and on-time delivery every time.

-Jon Michael
May 3rd

Class B provides amazing customer service. I really appreciate all they do to provide the best service possible. For recent re-order for my troop, they helped me track down the previous order and made the re-order so easy. I couldn't be more pleased with their service. I have used them for years and will continue to use them. Excellent service and quality products!!

Catherine W, Gaithersburg, MD
May 1st

Alex at ClassB was great to work with! We sent photos of what we were looking to do with the design. We made a couple of revisions to the design, and Alex was on it! Service was prompt, and shipment of our t-shirts and sweatshirts was fast. Our Troop is looking sharp now!

Patrick C, Toledo, OH
April 18th

Rachel Barker continues to be the best in the business! The shirts are perfect. The customer service was amazing. Always a first-class experience.

Jon Michael, Lutz, FL
April 13th

I had an excellent experience using Class. B. Their employee Alex Croft was extremely helpful, flexible, timely, and very responsive. Her customer service focus and skills were great. I definitely would recommend Class B!

VW, Bellevue, WA
April 11th

Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.


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