Open Hours We are open 9-5 Eastern during the Covid-19 situation. Currently all products and services are active
UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Customer service is outstanding. I needed my shirts 1 day before the day they were due to be delivered, they could not accept "rush" orders, but my order was guaranteed to be there on the date I needed it and it actually arrived 3 full days before that. I cannot recommend them enough, they keep in touch with you, respond quickly to emails and answer phone calls! They are wonderful!!
Emily was absolutely fantastic and provided great customer service. She explained the process well, offered helpful suggested, followed up to keep me informed every step of the way and was extremely friendly.
This was my first experience ordering from ClassB and I will definitely be back!! Every step of this process from my initial access to the web site to checking my order when I received it was outstanding! I found the site easy to navigate. Design and product options were fantastic. It was very easy for me to customize my designs and select the clothing. Once I placed my order I was contacted by an Emily, my account rep, and she kept me posted on every step of the process. Her amazing level of customer service alone will bring me back to order again! The product arrived a day ahead of schedule and was complete and well packaged! We are looking forward to getting a group photo done in our new gear so that we can send it to Emily and the ClassB team. Thank you for one of the best customer experiences I have had in a very long time!
Wisconsin Rapids, Wisconsin
Great service and responses from our account Manager Emily. Order was perfect and arrived early.
Wonderful Company! Great product, Great Prices! Nancy was terrific with customer service, follow up, answers, the whole 9 yards. Look forward to using ClassB.com again!
"Great look, great feel, great experience!" Superb customer service. Nancy worked closely with us, as if she was our neighbor. Together we created a product that commemorates our event and will be worn with pride for years.
We ordered a custom patrol flag and patches. They turned out great and the service was efficient, friendly and fast!!
Always have a great experience with Class B! We order Boy Scout t-shirts from them every year and they always do a fabulous job! The staff assigned to my order communicates throughout the process and are extremely helpful. Great customer service!
Great customer service!! Knowledgeable, friendly and helpful! Great problem solvers!
The customer service is the BEST I have ever experienced. As a first time buyer I made many mistakes and had many questions. Staff members were helpful, insightful and great to work with. I can't recommend Class B enough! Molly was the best, she helped me so much through the ordering process. My order was delivered on time and everything is perfect! I highly recommend you work with Class B on your next troop/pack order!
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