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UNedited Customer Testimonials


Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.


great company and service

Anonymous
August 29th

ClassB has been amazing with their customer service, quality of product and design details. They have gone above and beyond to deliver so scouts can have the shirts on time for camp

Apparel master, Coppell, TX
August 20th

I've been involved with Scouting for over 38 years and I manage a Privately owned BSA Council like shop. And I carry and special order everything a Council Scout store carry.
Use Class B for all my personal needs and special order for my customers.
Art work, embroidery and customer service is outstanding.

Al K, Flemington, NJ
July 26th

Better customer service reps

Laura P, Chetek, WI
July 14th

I was so impressed that a customer service representative reached out to me after the order. I was even more impressed that the order got to us sooner than expected. The t-shirts are a big hit with our troop.

Denise L, Saint Louis, MO
July 5th

ClassB is the BEST! Robert is awesome and always provides excellent customer service. He listens to our needs and strives to ensure clear communication and expectations both sides of the transaction. The artwork is always fantastic, and we get our items in a timely manner. Thank you, Robert, for all that you do for us!

Leigh T, Apopka, FL
June 30th

I worked with the account manager Diana. She did an amazing job getting in touch with me and working through some issues, like being out of a particular T-shirt that was requested. She also made sure we still got our order in time for our troop to go to camp. The designs that are available for Troops to pick gave the scouts plenty of options. Wonderful customer service!

Amanda M, Grimes, IA
June 27th

ClassB was phenomenal to work with! Easy to edit existing designs to make it our own. Quick responses and great customer service. They were willing and able to accommodate a change to an order that hadn’t yet gone to production, but I had already approved. Being a Philmont crew shirt, and having a late addition to the crew, we are all thankful that the new member is able to have his name and appropriately sized shirt for our trek! That couldn’t have happened without ClassB being so flexible and easy to work with.

Kelley S, Tuttle, OK
June 3rd

I had a hard time deciding on the front of the shirt design. There are lots to choose from but most were just too elaborate or busy for me. I was looking for something fairly simple but I found something to work, Thanks again for your great service... Also surprised there was no mascot in this shipment.

Kraig O, Louisville, OH
June 3rd

Every time I use Class B for Custom items for Scout Troops and Cub Packs as well as for personal use Scouting items.
I get nothing but the BEST customer service and the custom items are far beyond the best.
I have been involved in Scouting for over 38 years and I HIGHLY recommend Class B for all your custom Scouting BSA needs.

Al K, Flemington, NJ
June 2nd

Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.


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