UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Our robot team was late on deciding on a t-shirt design. I had previous experience with ClassB and thought they may be able to create and deliver with a quick turnaround when other sites couldn't. The staff worked with me to create an awesome design and I had the shirts in hand in a week, without being charged any special rush shipping charges. Friendly customer service, quality artwork, and free shipping all within a week to meet a competition deadline. Couldn't have asked for more!
Ellicott City, Maryland
The customer service we received was excellent! We had a problem with a couple sweatshirts in our initial order being too small. The customer service rep asked me to measure the sweatshirts received and once we realized that they were 2 inches shorter than what was listed in the online sizing chart, they replaced the two for free. The representative was friendly and obviously invested in making sure our scouts got the product they ordered. Will definitely use ClassB again!!
This was the first time that I have placed an order with ClassB and I was very impressed. The customer service was incredible from my first phone call with questions, to me calling to place the order through me actually receiving the product. Great job!!
Got the patches we ordered lightning fast. The quality was higher than I had expected and the costumer service is outstanding. Thanks again Class B.
I love ordering from Class B! The products are great and customer service is in contact from your initial order through delivery to make sure you are satisfied.
Easiest website to order official Cub Scout shirts from. Great and timely service with reasonable prices.
Thanks to the wonderful customer service department! We are very happy with our T-shirt and Pinewood Derby badge orders.
I ordered shirts for our family reunion in July and the art team worked with me in order to custom make a design special to our family. Everyone loved the t-shirts and we all wore them for our reunion. I had the t-shirts shipped directly to the location of our reunion and you guaranteed my delivery a few days earlier than should have been to make sure it got there in time. Thank you for working with me. Everyone was extremely helpful and friendly from customer service to the art team and also the girl who answers the phone. I will and have been recommending this company to everyone who needs t-shirts. Everything was just perfect. You accomodated all my needs and enjoyed doing it in the process. That is what true customer service is all about and is what brings us back.
Anne Marie S.
My experience with ClassB was awesome! The service was terrific and I appreciate their professional and timely service!
Many of the comments I read stated that the shirts ran small, so some of the students ordered a bit larger. We received our shirts and were very pleased with the service, the only negative was that the shirts would have fit fine and a few students have shirts now that are too big. I liked the personal service and the promptness in making changes.
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