UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
GREAT SERVICE!!These guys are the best,dont worry with theses guys!
My product was ordered on 12-4-2007 and I only received it on 12-13-2007. I wasn't able to track via the postal service. I contacted ClassB.com by e-mail and someone from your company called to see if we received the order. I waited an additional 2 days and called your company and spoke to Robert. I was extremely happy how your staff Beccy and Robert responded to my e-mail and telephone inquiries. Robert went above and beyond what I expect by saying that if I didn't receive my order by today, to contact and speak to him directly and that he would send a duplicate order out by by expdited service at ClassB expense so that I would have the patches for our Holiday Pot Luck and Awards Ceremony on 12-17-2007 when we were going to give them to the Webelos. The concern from your staff to satisfy a customer was refreshing and their efforts will clearly make me a long-standing customer for future purchases.
ClassB made everything easy! They provided helpful information regarding sizing and the order process. My order was received right on time, correct and complete!
I ordered t-shirts for our cub scout pack. My experience with ClassB was excellent. The choices of designs were great - something for everyone, and the service was second to none. Everyone I had contact with showed that they really cared about my satisfaction.
The customer service at ClassB.com is top notch. In today's electronic marketplace of nameless, faceless merchants it is wonderful to work with a company that responds personally to emails and follows through so completely. We couldn't be happier with the product, the prompt shipping, the cost and most importantly the personal attention we received. Thank you for being so terrific!!
Sugar Land, TX
Great product and I will do business with them again!
West Bountiful, UT
ClassB offers a great service. Your unusual patrol patches was just what we needed for by son's Falcon Patrol. The bonus was no tax (we're from Texas) and no shipping fees! Thanks ClassB
We had an issue with ordering t-shirts that were too small and ClassB instantly replaced our 22 shirts for FREE with no questions asked. Thanks for being so accommodating!!
This is my second order from your company and I was as pleased as the first time. This time we ordered shirts in a different color for the adult leaders so they stood out from the boys and family members. Everyone is really pleased. Thank you for your help!
This is our 3rd order with your company and you have been perfect all three times. Thanks.
Lake Villa, Illinois
Anonymous entries are from customers who opted out of signing their name but still wanted to share their experience. HTML and special characters that won't render properly in a web page are automatically removed.
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