UNedited Customer Testimonials

The remarkable customer service provided by Emily at ClassB was BEYOND amazing. She worked with me hand-in-hand to ensure that I received exactly what I was looking for in our custom design order. Truly the best customer service I have ever received.

Anonymous
June 30th

I tried a couple of different suppliers and none of them could get the artwork right. You're graphic artist zeroed in on it right away. Lot of compliments on the artwork from our scouts.

Sheila G, Kennewick, WA
June 28th

Emily is a rockstar! Polite, professional, and makes magic happen quickly. I will continue to be a repeat customer.

Stephen M, Mc Kinney, TX
June 22nd

The patches looks great on the web site. There are also a big selection. I do notice a lot of cub style patches and there are not as many older Boy Scout style patches. The patch I did order was really high quality and featured an older Boy Scout on the patch so it looks age appropriate for a Scout Troop.

Rick O'Donnell/Scoutmaster Troop 225, Gotha, FL
June 19th

The site is easy enough to navigate, but I don't order often enough to remember all the nuances. For example, I forgot that I need to place an order before the graphics team gets involved. I also forgot that we can add to an order up until the time it is released for printing. Fortunately, Class B has some of the best customer service reps in the business world and they walk you through the steps one by one.

Theodore K, Brownsburg, IN
June 14th

The staff is easy to work with, the design changes were made quickly, and product delivery was quick.

Michael R, Chicago, IL
June 13th

Process was quick and easy. Fill out the form. Approve the artwork and patch design Class B drafts up. Then they send it to you. The scouts loved the seeing the image they picked out on the badge. To quote one of the scouts, "this is the coolest freaking patrol patch I have ever seen."

R, Huntersville, NC
June 13th

ClassB - THANK YOU for your INCREDIBLE patience and professionalism as my unit worked to process our designs, select our items and then move them to production. The final results are AMAZING - beautiful, custom-designed neckerchiefs that are now the envy of the council and the pride of our Scouts. Emily (our customer service representative) was a delight to work with, and as a whole our experience (which could have been bogged down by changing minds, multiple opinions and changing budgetary needs) was a surprisingly easy, almost effortless process that has brought us now nothing but joy and gratitude. You are easily the best company our unit has ever worked with, and we hope to continue working with you long into the future. Thank you, ClassB. You are the BEST!

Edward Huntington, Mission Viejo, CA
June 5th

I ordered a second smaller shipment with the same knowledge that I would be camp would be coming up quickly. So, I requested it to be shipped expressed. But, it looks like it was shipped USPS; which means it may not make it in time for Camp. If, an ordered is needed to be shipped by express to get the destination on time please please ship it the fastest way possible. Thanks.

Anonymous
June 4th

The designing tool is clunky/rudimentary and too small - difficult to see what you are doing.

Anonymous
June 4th