UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
My customer service team was great from start to finish! I was updated on the status of my order on a regular basis. Product arrived exactly as ordered.
This was my first time ordering from Class B, and I am very satisfied with my purchase!! I dealt with Emily from start to finish, and she was a tremendous help! Thank you!
I was a bit skeptical about ordering from here at first because I found the website a bit difficult to work with (artwork and text didn’t seem centered no matter how hard I tried).
I decided to call and the woman assured me it would all be ok.
I am so glad that I ended up ordering the class B t-shirts for my pack.
The order came a full week before it was scheduled, the order was packed neatly, the order was correct, and they threw in some nice surprise extras!
Thank you ClassB!
I presented a new design and artwork for our Troop's new girl patrol. Although there is a large catalog of patrol patches available, the girls wanted something specific. The art department and sales team were excellent and worked with our design idea. They were quick with feedback and changed the colors promptly until we were satisfied with the product. Thanks Class B! The Artemis Patrol is thrilled with their new patrol patch!
Emily was great to work with. Wonderful customer service and timely emails of information.
Your artwork review system was easy and got the job done. The finding and selection of images on shirts seems "archaic" and could be improved upon. For example, it would be nice to log in and "store" favorite shirts to come back and look at, otherwise I had to write down manually what shirts I was interested in.
All the information I needed was there, but the organization could use some improvement.
St Paul, MN
Always a professional experience and I consider the art department Top Notch.This IS the site to order BSA patches.
Rachel in Customer Service is awesome! She is always very responsive and attentive to our needs. She make sure everything is taken care of and gets through production as requested.
The artist is amazing! He takes your preliminary idea and brings it to life. Even if the customer does not have much of an imagination, like us, he makes it happen.
They are great. You get a check on art and service is always great. Time is exactly as described if not sooner.
All the staff I spoke with at ClassB to design our Family Reunion shirts was great. I will continue using them and recommend them to others.
Thank you ClassB and keep up the great work you do in pleasing your customers.
Wonderful customer focus. I love how you receive an email with a picture of your requested art work before they produce the shirts. We got exactly what we wanted! They kept us informed throughout the entire process, we even knew when the shirts were being produced. Excellent.