UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
ClassB.com made ordering T-Shirts for our Pack SO incredibly easy. I knew where our order was every step of the way. As a Customer Service Manager myself, it's great to see another company so dedicated to providing excellent customer service
Elissa L., Port St. Lucie, FL
Hi Class B,
This is the second time I have ordered from you and the experience has been great. The orders were fast and the ordering was simple. Your service reps. are top notch very helpful and pleasant. I'm sure I'll be ordering again next year.
Cubmaster Pack 4
ClassB.com has super fast and friendly service! Our Cub Scout Pack will definitely be contacting them for future purchases.
ClassB.com made it easy, fun and there were so many choices. The only problem we had: too many cool designs to choose from... what a hard decision! We will be back for more. Thank you for such great service and the extra goodies in the box!
GREAT SERVICE!!These guys are the best,dont worry with theses guys!
My product was ordered on 12-4-2007 and I only received it on 12-13-2007. I wasn't able to track via the postal service. I contacted ClassB.com by e-mail and someone from your company called to see if we received the order. I waited an additional 2 days and called your company and spoke to Robert. I was extremely happy how your staff Beccy and Robert responded to my e-mail and telephone inquiries. Robert went above and beyond what I expect by saying that if I didn't receive my order by today, to contact and speak to him directly and that he would send a duplicate order out by by expdited service at ClassB expense so that I would have the patches for our Holiday Pot Luck and Awards Ceremony on 12-17-2007 when we were going to give them to the Webelos. The concern from your staff to satisfy a customer was refreshing and their efforts will clearly make me a long-standing customer for future purchases.
I ordered t-shirts for our cub scout pack. My experience with ClassB was excellent. The choices of designs were great - something for everyone, and the service was second to none. Everyone I had contact with showed that they really cared about my satisfaction.
The customer service at ClassB.com is top notch. In today's electronic marketplace of nameless, faceless merchants it is wonderful to work with a company that responds personally to emails and follows through so completely. We couldn't be happier with the product, the prompt shipping, the cost and most importantly the personal attention we received. Thank you for being so terrific!!
Sugar Land, TX
ClassB offers a great service. Your unusual patrol patches was just what we needed for by son's Falcon Patrol. The bonus was no tax (we're from Texas) and no shipping fees! Thanks ClassB
The girls enjoyed having their input into the shirts that were for their troop. They really loved the variety you offered and the colors were fabulous. Also thanks for the quick service and letting me view the artwork before okaying the order.
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