UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Andrea Friar in your customer service department went way beyond the call of duty to help me with my Pack's tee shirt order. From suggestions on color to virtual instantaneous response on design changes and advice on sizing, she could NOT have been more helpful. The only way she could have been more helpful is if she drove to our house to deliver the package herself! Thanks ClassB and Andrea for an excellent experience!
Joe Sviatko, Cubmaster Pack 665
Loved the full service we receive . Very disappointed in the sizing of the shirt . Not true to size very narro .
Harrison Twp Mi
I was very pleased with the entire process, from using your website to custom design our own shirts, ordering the samples, the sizing charts, the person I phoned early on who answered some initial questions, and communications with the customer representative after placing the order. The shipment itself was also well organized, making it easier for me to distribute the shirts.
Turn around from initial order was FAST!! Superb customer service, representative was able to suggest another color to go with design to benefit our younger scouts since sizing wasn't an option with current t-shirt color.
Fort Campbell, Kentucky
The quality of the shirt is excellent! They carry so many designs and they are original. The sizing is good. They fit loose like a t-shirt is suppose to fit.
Sun City, CA.
Loved how I could customize my design for our specific needs. The software was easy to use and very flexible for moving and resizing art work. Free shipping was a huge plus. Our order arrived quickly.
CassB is just that. Classy. From the moment I placed my order, I was treated like a king! I received a thank you card in the mail, my order was early, and had other samples in with my shirts. Every shirt was 100% correct in sizing and logo. They even sent me a little Class B stuffed tiger that made my kids happy! I would recommend them 100%. We will order from them again.
Garfield Heights, Ohio
The attention to detail and desire to make sure the order was correct in all areas was amazing. I received a phone call just to make sure that it was understood how to correct a problem we had with sizing. Our cub scouts LOVE these shirts!!!
I opted to have a logo created for our family reunion and I was thrilled with how quickly the artists created our design and how willing they were to make any little changes to get it to our liking. The sizing charts and t-shirt swatches for color were extremely helpful! I would definitely use GetYourShirts again!
St George, Utah
Why does this testimonial mention a site other than ClassB?
We merged GetYourShirts, CloverTees and ClassB together in 2010.
This is our first order with ClassB, and it was the best customer experience I have had in years! The quality customer care from custom design, to sizing, to order arrival date was top-notch and friendly. Not only did our order arrive exactly when promised, but to our surprise there was a hand written thank you note from all the team members who helped with our order, AND my Cub Scout son squealed with delight at the surprise gift inside! Thank you! ClassB is real class operation. You have earned our pack's loyalty.
New Canaan, CT