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Help - ClassB® Custom Apparel and Products
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Using the Search bar on top of the page is usually best. Select a category from the right sidebar to narrow the results. Contact us. We love to talk about t-shirts and would be happy to assist!

Can I rush my embroidery order?

No, embroidery orders take time to get the design sewn out and for any changes that the customer may need, also to embroider the garments themselves. 12 business days is the standard turn around: Custom T-shirts Turnaround – Rush Service Available

Do you carry youth size hats?

Yes, we currently carry 1 youth size hat, and you can find it here. All other hats are “One Size fits most” adults. Most of the caps are adjustable but may not adjust small enough to fit a small child, so please order carefully.

Do you carry stock embroidery designs?

Yes, we carry a variety of stock designs and all of the designs are customizable. Text can be removed or added, colors can be changed. Once you place your order, you will be able to view a proof of the embroidery before we start your embroidered garments. We embroider small designs, text, logos on caps, […]

Is there an extra charge for each additional thread color?

No, we do not charge extra for additional thread colors, embroidery includes up to 9 colors for your design. Pricing is based on the total number of garments ordered with the same design. For a list of thread colors, view this link: Embroidery Thread Colors – Note: Every computer monitor and printer displays color differently. […]

What is the difference in Structured and Floppy in caps?

Structured caps are stiff and stand high on the front of the cap. The structured cap has an attached stiffener in the crown. Floppy hats have an unstructured crown, and  form to the forehead area. For a list of our caps, visit this link: Custom Embroidered Garments from

How do I know what color the shirt really is?

Computer monitors are notorious for bad color reproduction. We will be happy to  mail out up to 4 different t-shirt color swatch cards. These samples are available for our  (B110) 100% cotton which encompass the most colors of any garment and are comparable to any other Gildan brand garment. View the t-shirt style page, choose […]

T-shirt Size Charts

Just because two shirts both say “Adult Large” doesn’t mean they are the same size. This page demonstrates the differences between our most popular t-shirt styles: Gildan® 100% Cotton T-shirts and Gildan® 50/50 T-shirts. How these charts work These charts tell the measurement of the shirt as it lays flat on a table not measurements […]

How do I upload artwork?

If you have existing artwork, there are many options for you to get it to us. You can email it to your customer service rep or to Don’t worry about formats, we can read almost anything but Publisher and CorelDraw. If you can export as a .eps thats perfect. Illustrator is our preferred format. […]

Are there any artwork setup fees?

Nope! You’ll never pay an additional fee for artwork services or screens. Changes to your proof are always free and you can work with your artist for as long as you like until the artwork is perfect! (The turnaround time of your order may be affected.) See also: How do I make changes to my […]

Can I get a sample t-shirt with my design?

Yes, we can print a sample shirt with your design. It will be with our digital printer. So it will look slightly different than the large order that is screenprinted. If you have a stock design and you have customize the design with your information, just hit the buy now button and place the order. […]


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