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Garments

The hem on my shirts came undone, can you help?
July 2, 2013

Here at ClassB, we always strive to give our customers top-quality custom t-shirts along with the best possible customer service. In fact, we go above and beyond to exercise exceptional quality control procedures several times throughout the creation and production of your t-shirts. Unfortunately, there are times when even the most stringent quality control standards cannot prevent particular issues from occurring.

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Over the past year, a very small number of our customers have reported a problem that occurred with a few of the t-shirts in their order. The problem is the bottom hem comes undone after the first washing. This happens because the lock stitch was not sewn correctly in the t-shirt manufacturing process.

We informed Gildan right away and they are aware of the issue. They traced it back to the machine that was causing the problem and repaired it. Gildan said that this type of problem rarely happens and only a small percentage of affected shirts made it past their inspectors. Less than 1 in 1,000 shirts were affected by this problem but we’re still taking it seriously.

If this happens to any of the shirts in your order, we will replace the shirt or refund the cost of the garment in full.

This can happen to any stitch on your t-shirt, like on the sleeve or collar. These are extremely rare but we will deal with them in the same way, by fixing it for you. For the few customers who have experienced this problem, we sincerely apologize.

Your satisfaction is our number one priority. If you happen to receive one of these t-shirts, please let us know ASAP so we can make things right.

Screen printing imprint sizes
September 29, 2011

For screen printed shirt orders, there are two basic imprint sizes to choose from, either a crest size design or a full size design. There is no extra charge for a full size design and there is no price difference between a design with a lot of ink coverage or a little ink coverage.  The design for your shirts is sized to fit the smallest print area available (usually the smallest garment) on your order.

Crest size design

Crest size designs (also called ” left chest” designs) always fit inside of a 4″ by 4″ area. Circular designs will normally be sized slightly smaller than the maximum 4″ diameter for the best appearance on the shirt.

Full size design

A full size design will be the maximum size for the smallest size shirts you have ordered. Find the smallest shirt size in the table below and the corresponding imprint size is the maximum allowed. Circular designs will be printed slightly smaller than the maximum size for the best appearance on the shirt. Below are links to the imprint sizes for some common garments, please check each garment page for accurate imprint information.

Imprint Size links for Popular Garments

Gildan 100% Cotton T-shirts, item B110 Gildan 50/50 Hooded Sweatshirts, Item B176 Gildan 50/50 Crewneck Sweatshirts, Item B175 You may also provide us with a specific design size as long as it isn’t larger than the maximum allowed for the smallest size of shirts you have ordered.

Relative design size

Your design will stay the same size across all the shirts you order. If you order a full range of shirt sizes from youth smalls to adult XXLs, the design size will be the same 9.5″ wide by 11″ tall size on each different size shirt. This means that the design will look “larger” on the smallest shirts and “smaller” on the largest shirts. On the average sized shirts, the design will look the “right” size. The graphics below approximate the visual effect this will have. Youth Small – – Youth Large – Adult Medium – – Adult XL – – – Adult XXXL

Can I get sample t-shirts to ensure I order the correct sizes?
September 23, 2011

Yes, you can! Ordering a t-shirt size sample kit helps gives your group the chance to try on different t-shirt sizes so they know the exact size to order.  Each kit includes 8 shirts of random color, pre-printed with a ClassB company logo.  The sizes included are Youth Small, Youth Medium, Youth Large, Adult Small, Adult Medium, Adult Large, Adult XL, and Adult XXL.

We currently have 2 kits available:

Gildan® 100% Cotton Shirt Size Sample Kit

Gildan® 50/50 Shirt Size Sample Kit

Gildan® Wicking Shirt Size Sample Kit

Sport-Tek® Wicking Shirt Size Sample Kit

Each kit includes a coupon good for $32 off any screen printing order over $300. Valid for six months from date of purchase, cannot be combined with other offers.  

Can I mix different shirt colors?
September 14, 2011

You can combine different shirt colors in an order but the imprint color must remain the same for all the shirts. While we use the same ink for the entire press run, each  shirt color reacts differently with the ink.  Some people will see the ink colors as changed based on the differences of the fabric colors.  This is especially noticable with light ink on dark shirts. Another issue is contrast.  White ink, for example,  will stand out  and be very visible on a dark color shirt but will be barely noticeable on an Ash color shirt.  Choose the shirt colors carefully to achieve the results you are seeking.

Ash and Sports Grey Shirts
September 14, 2011

There are some garment colors in our 100% cotton line that contain a small amount of polyester.

The Ash color contains 1% polyester.  The Sports Grey color contains 10% polyester. The Dark Heather contains up to 50% polyester.  The polyester is there to properly produce the variegated colors.  This is caused by the way the dye works on cotton as opposed to polyester.

The label will state a polyester content but the fabric is heavier than the traditional 50/50 and uses the Ultra Cotton brand garment label.

How do I know what color the shirt really is?
July 22, 2011

Computer monitors are notorious for bad color reproduction. We will be happy to  mail out up to 4 different t-shirt color swatch cards.

These samples are available for our  (B110) 100% cotton which encompass the most colors of any garment and are comparable to any other Gildan brand garment.

View the t-shirt style page, choose a t-shirt type, and request Swatch Cards: Custom Screen Printed T-shirts from ClassB.com

T-shirt Size Charts
July 6, 2011

Just because two shirts both say “Adult Large” doesn’t mean they are the same size. This page demonstrates the differences between our most popular t-shirt styles: Gildan® 100% Cotton T-shirts and Gildan® 50/50 T-shirts.

How these charts work

Width is measured across the chest Length is measured across from hem to collar

These charts tell the measurement of the shirt as it lays flat on a table not measurements on a person. “Width” is measured from below where the sleeves connect to the body of the t-shirt and “Length” is measured from the bottom hem to the top of the collar.

100% Cotton T-shirts
B110 100% Cotton T-shirts
50/50 Heavyweight T-shirts
B120 50/50 T-shirts
Size Width Length Width Length
Youth Extra Small 16 20.5 N/A N/A
Youth Small 17 22 16 19.5
Youth Medium 18 23.5 17 21.5
Youth Large 19 25 18 23.5
Youth Extra Large 20 26.5 N/A N/A

Adult Small 18 28 18 27.5
Adult Medium 20 29 20 28.5
Adult Large 22 30 22 29.5
Adult Extra Large 24 31 24 30.5
Adult 2X Large 26 32 26 31.5
Adult 3X Large 28 33 28 32.5
Adult 4X Large 30 34 30 33.5
Adult 5X Large 32 35 32 34.5

Remember! Each shirt will be slightly different.


The sizes posted above are averages, not absolutes. All manufactured garments will vary slightly in size, sometimes as much as 1/2 inch in any direction.

Can you break down the sizes (ys, ym, etc) to numbers?
December 16, 2010

Size numbers 6-8, 10-12,  and so on are NOT standard.  Each manufacturer is allowed to cut the garment to any size they desire.  While there is good consistency in adult sizes, youth shirts vary widely in size.

A better measure is the actual width and length of the garment.  We have a chart online for our most popular garments here: https://www.classb.com/help/305/t-shirt-size-charts

We carry over 100 different styles and brands of garments. On all styles of garment there is a chart with the manufacturers number size.  Please contact us if you have a specific size question.

Visit this link for our most popular t-shirt styles: Custom T-shirts Screen Printed from ClassB.com

Can I add baby shirts to my order?
December 16, 2010

Yes, you can add baby t-shirts to your order! Fanily-reunion-baby-t-shirts-400

Most Popular Baby & Toddler Styles

Or, see our entire selection of baby and toddler garments! Baby and toddler shirts work differently than regular t-shirts:

Quantity

You can add as many baby t-shirts as you want to your order, they even count towards price breaks for screen printing!

Decoration

Designs on baby t-shirts use our digital printing process. This process is very close to screen printing in color vibrancy & durability. Digital printing results in a flatter design and finer gradients. You may also notice a pressed area of the shirt, but that goes away after the first wash. Assuming normal wear, the shirt should hold the design long enough for the child to grow out of it.

Design

Because baby t-shirts are decorated with a different process than the rest of your order, we may need to make some small changes to your design. For baby t-shirts that are only available in white, we will change the design colors to coordinate with the rest of your order. You can choose from many different styles including onesies, infant, and toddler tees in different popular brands.
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