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Placing an order

Can I get my order shipped outside of the U.S.?
December 8, 2010

We can ship outside of the U.S. only to addresses that have a 5 digit United States postal code.

We cannot guarantee shipping in hand dates when shipping over seas. Once the package leaves the United States, ClassB has no way of guaranteeing its timely arrival.

I’m with a school, government, or non-profit organization, can I get a discount?
September 10, 2010

We offer the same low prices to all our customers.

Since most of our prices are set specifically for the non-profit market (where budgets can be very tight), there is simply no room to negotiate lower prices for any reason. You’ll be amazed at the high quality and great service you receive from us at low prices we offer.

Can I add more shirts after I have placed my order?
September 10, 2010

After an order has been placed, for our Standard Service, you have two business days to make adjustments or changes to the sizes, without affecting the arrival date.

Changes for a 9 business day Priority service order should be made within 24 hours of placing the order so the arrival date is not affected.

Changes for a 6 business day Rush order, changes should be made the same day as place of order so the arrival date is not affected.

In any case, we will do our best to add the garments you need.  We will let you know if the order is delayed ahead of time.

You can contact your sales representative by email or call for faster assistance.

Can I get a sample shirt?
September 10, 2010

Yes, you can order just one shirt! You can design a shirt design on our website …design your own custom t-shirts @ classb.com and order just one sample shirt for your group to take a look at, wear, feel and wash, before taking a bigger order. We are only able to print 100% cotton style short sleeve t’s. For information on ..

Pricing: B110 100% Cotton Heavyweight T-Shirts from ClassB.com

Printing Process: New Digital Printing: Single T-shirt orders now possible! | ClassB® Blog

You can also order a Size Sample Kit from the Trading Post.

Can I check on the shipping status of my order?
September 10, 2010

Yes, you can see the current status of your order by signing in to the site with your current email address and a password.
  1. Once signed into your account, click on the My Tickets tab Myticket
  2. You will see your current work order number, and a View link  View work Order
  3. Once inside your work order, you can see your shipping information on the right.  This will include tracking information if available

 Shipping Information

Once we ship your order, you will receive an email from our shipping department with your tracking number(s) and a link from our carrier, to track your package. You can also give us a call. Your order isn’t finished until you have received it and are satisfied!

When do I pay sales tax?
September 10, 2010

We collect sales tax from orders shipped to Florida.

Tax rate is based on the county you are in. If you are a tax exempt organization, you must provide your certificate and pay with a check or credit card with a name that matches your certificate.

When you place your order, the name you provide must match what is on your certificate.

Can your art department show me a proof before I place my order?
September 10, 2010

No, an order has to be placed before an artist works on the design.

If you are not ready to place your order yet, you can create or modify a design on our Design Online area: design your own custom t-shirts @ classb.com .

Once an order has been placed, our artists will make adjustments, arrange, and fix the design for you. We will not move forward with your order until your design is perfect and we get your approval!

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