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Let's Talk T-shirts!   1-800-851-4020  

Placing an order

How do I upload artwork?
June 25, 2011

If you have existing artwork, there are many options for you to get it to us.

  1. You can email it to your customer service rep or to questionsatclassbdotcom. Don’t worry about formats, we can read almost anything but Publisher and CorelDraw. If you can export as a .eps thats perfect. Illustrator is our preferred format. For drawings, sketches, printouts, and any other paper artwork, just take a picture and email it over.

  2. You can upload it to our custom t-shirt designer and include it in your design.

If I’m getting a reorder discount, why is the price per shirt higher than it was on my original order?
March 1, 2011

The price per shirt is based on the quantity of shirts you order. The $1.00 off discount is applied to the reorder quantity price, not the original order quantity price. So, if your reorder contains fewer shirts than your original order did, the price per shirt will be higher. Here’s an example:
Original order of 100 shirts Regular price $6.99 each
Reorder of 25 shirts Regular price $9.99 each
Reorder of 25 shirts with $1 off discount $8.99 each

How do I get the reorder discount?
March 1, 2011

Just call 1-800-851-4020 to speak to a Customer Service Representative who will help you place your order and apply your reorder discount.

If I place my reorder more than 60 days after my original order, do I still get a discount?
March 1, 2011

The $1.00 off per shirt discount is available anytime during an initial 60 days after your order. If the first 60 days have passed, you must reorder within the following year during our off-peak seasons, between January 1 and April 30 or between July 15 and September 15.

Your reorder quantity must be equal to or less than the previous order, and less than 150 shirts.

Do you offer a discount on reorders?
March 1, 2011

Yes, we offer an exact reorder discount. You will get this discount if your reorder quantity is equal to or less than your previous order quantity and less than 150 shirts total. This discount is available all year, as long as you place your reorder within 60 days of your previous order.

The $1.00 off per shirt discount is also available after 60 days, but you must reorder during our off-peak seasons, between January 1 and April 30 or between July 15 and September 15. Your reorder quantity must be equal to or less than the previous order and less than 150 shirts total.

In both cases, the $1.00 off discount is applied to the reorder quantity price, not the previous order quantity price. So, if your reorder contains fewer shirts than your previous order did, the price per shirt might still be higher than your original order.

Can you break down the sizes (ys, ym, etc) to numbers?
December 16, 2010

Size numbers 6-8, 10-12,  and so on are NOT standard.  Each manufacturer is allowed to cut the garment to any size they desire.  While there is good consistency in adult sizes, youth shirts vary widely in size.

A better measure is the actual width and length of the garment.  We have a chart online for our most popular garments here: http://www.classb.com/help/305/t-shirt-size-charts

We carry over 100 different styles and brands of garments. On all styles of garment there is a chart with the manufacturers number size.  Please contact us if you have a specific size question.

Visit this link for our most popular t-shirt styles: Custom T-shirts Screen Printed from ClassB.com

Can I add baby shirts to my order?
December 16, 2010

Yes, you can add baby t-shirts to your order! Fanily-reunion-baby-t-shirts-400

Most Popular Baby & Toddler Styles

Or, see our entire selection of baby and toddler garments! Baby and toddler shirts work differently than regular t-shirts:

Quantity

You can add as many baby t-shirts as you want to your order, they even count towards price breaks for screen printing!

Decoration

Designs on baby t-shirts use our digital printing process. This process is very close to screen printing in color vibrancy & durability. Digital printing results in a flatter design and finer gradients. You may also notice a pressed area of the shirt, but that goes away after the first wash. Assuming normal wear, the shirt should hold the design long enough for the child to grow out of it.

Design

Because baby t-shirts are decorated with a different process than the rest of your order, we may need to make some small changes to your design. For baby t-shirts that are only available in white, we will change the design colors to coordinate with the rest of your order. You can choose from many different styles including onesies, infant, and toddler tees in different popular brands.

How do I pay for my order or balance?
December 15, 2010

We accept all major credit cards and accept checks.

For payment by check, we can accept a mailed, faxed, or scanned and emailed version of the check.  Checks are payable to ClassB and should be filled out completely and signed.

Our Fax number is  888-744-1409.

To provide payment, contact us at 800-851-4020 M-F 9 am – 5 pm EST.

How do I order custom patrol patches?
December 8, 2010

We carry tons of unique stock patrol patches, so we might have one that fits your custom patrol. It is often worth looking through the stock patches before placing an order for custom patches. You can visit our Trading Post website for our Official Licensed Patrol Patches:

Official Licensed Patches [ClassB Trading Post]

For custom patches, call us to speak to a Sales Representative. They will guide you through the process and place the order over the phone. To get started, here is the list of licensing requirements set forth by the BSA:

-All patches must be 2” in diameter (this should be a problem, we’ve converted entire pages of art to patch size)
-All patches must have khaki border and background
-All patches have maximum three color thread design, not including khaki (we can talk about this over the phone if your design is more than 3 colors)
-No patch can contain words, letters or numbers from any language.

Here are some shipping and price information as well:

-Minimum order of 10 patches, $6.99 each
-Each additional patch after initial 10 will cost $2.99 each
-Bulk order of 50 patches will cost $1.99 each
-Turnaround time is 6-8 weeks.

We look forward to working with you on your patches!

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